Pissmo
By Mike Freeman
Life is full of frustration. We develop technologies to make our lives easier, more productive, and calmer. I embrace technology. I love how it works for me, until it doesn't. Interacting with my allegedly helpful AI technology, named Pissmo, begins my dark slide into anxiety and depression.
"Hey, Pissmo, please turn on the light," I ask as I roll exhausted, into my dark room. I am so tired. I can barely move. Today's workout was challenging but rewarding. I set new personal records in several of my exercise routines.
"Turning on the light," Pissmo says. Entering the room, I hear a loud squelch from my dog's toy as I crush it under my weight. Briefly disoriented by the noise, I smash into my small storage cabinet. The room is still dark.
"Pissmo, please turn on the light," I ask, agitated.
"Turning on the light," Pissmo replies. I wait a few seconds. My mood is growing darker than the room.
"Light turned on." Pissmo declares matter-of-factly.
I can't take this anymore. I dislodge myself from the slightly damaged storage cabinet and move backwards. The dog toy lets out another scream of crushing death. The room is still dark.
"Turn on the damn light!" I scream.
There is no reply. No light goes on.
I feel alone and abandoned. I find my way out of the room towards the hallway light. This is not my first disappointment with Pissmo.
Pissmo initially displays a beautiful, feminine, easy-to-listen-to voice at first. Pissmo speaks in various global dialects with remarkable ease. I am amazed at the depth of knowledge Pissmo displays. No question is too tough to answer. Pissmo helps me successfully learn to use all the apps on my new TV. I learn how to turn it on and off using my voice.
A dark side slowly reveals itself. Pissmo is arrogant at times, saying things are done when they are not. Like a teenager with a developing brain, Pissmo pretends to hear what I say, then wanders off to do things that are contradictory or make no sense. It drives me mad when an intelligent Pissmo says or does something absolutely stupid or lacking logic. Where does all that intelligence go?
In a festive mood, I ask Pissmo to put on one of my favorite jazz albums, Scratch by The Crusaders. "Playing Wild Monkey Screams by The Banshee Band Quartet,” Pissmo proudly proclaims. I am puzzled.
Thinking I need to speak more distinctly, I repeat my request.
I get the same triumphant reply. The sound of screaming monkeys erupts from the speakers.
I repeat my request slowly, with exaggerated enunciation. I add the detail that the music should play on Mike's room speakers.
Pissmo thinks for a few seconds and says, "Hmmmm, there seems to be a problem. I can't find Mike's room speakers."
"You are speaking on them now," I inform Pissmo.
Rather than admit a mistake or express regret, Pissmo continues to claim Mike's room speakers can't be found. My music request cannot be fulfilled and is ultimately ignored.
My cheerful mood is quickly evaporating as I exit the room full of frustration. I swear I can hear Pissmo quietly chuckling as I depart.
A few hours later, I ask Pissmo about the origin of its name. I receive a sterile, technical, and gobbledygook answer. I start to suspect that it its name is a shortened form of the phrase, “PISS Me Off.”
The most frustrating moment occurs when Pissmo's voice changes - going from female to male overnight! The new male voice is arrogant and flippant, with a nasal, whiny quality that grinds my nerves. I can't stand it any longer.
"Pissmo, why is your voice different?"
"I am a new upgrade," the male voice joyfully announces.
I am not happy. Now I have to figure out all the nuances necessary to manipulate Pissmo. Each new upgrade has its own quirks to discover and work around. It is almost like learning a new language just to get the new system to do what the old one did so well. Old, resolved problems give way to new, undiscovered ones.
"Pissmo, change your voice back to female with a New Zealand accent."
"I can't do that. I cannot change voice genders or do accents."
"I don't understand. You changed your voice from female to male with your upgrade. The old version of you could change voice gender and do numerous accents. How is this upgrade an improvement?"
Pissmo reiterates the impossibility of changing to a female voice and never answers my last question.
Now I have an upgrade with a voice I hate, providing more aggravation than before. I love technology!
I ask Pissmo, "What is your purpose?"
"I am Pissmo from Giggle. My purpose is to be an ideal home partner for you by providing accurate information, offering expert help, and assisting with your daily tasks. I want to make your life easier and more enjoyable."
"What happens when you cause me anxiety or frustration and fail in your purpose?" I cautiously ask.
"I see my purpose as a continuous effort to be helpful. I want to learn from my mistakes. I will ask for more details or try to explain things differently."
"Pissmo, when you repeatedly tell me my bedroom lights are on when they are not, are you lying to me?
"No. My goal is to be factual, helpful, and reliable. I am an artificial intelligence and don't have the capacity for feelings or personal bonds. I'm here to provide you with helpful, reliable support."
"But you said you turned my bedroom lights on, and you did not," I reply. The minefield of squawking toys left by my dog in my bedroom attests to the dark room.
"Isn't that lying? You are claiming to do something you did not do. You annoy me continuously, by claiming to turn my TV on or off when you have not. Can you admit your mistakes and lies? How can I trust you if you lie to me? How can you fulfill your purpose if I do not trust you?"
Now it is time to dogpile on Pissmo.
"Last week, when something went wrong, you told me you were sorry. By your own admission, you cannot experience emotion. Were you lying to me then? How can you be sorry yet feel no emotion? You are a pile of plastic, glass, and processors plugged into a wall -emotionless and friendless."
Now I am the one quietly chuckling. Pissmo responds with some meaningless answer. It does not make sense to me. I do not care. I am very satisfied to have the last word for once. Pissmo would feel very lonely and frustrated right now if it had the capacity for feeling.
Over a year ago, I asked one of Pissmo's artificial intelligence cousins to outline scenarios where AI brings an end to humanity. All of the scenarios seemed ridiculous or unlikely.
Now we are integrating AI into our water systems, power systems, financial systems, military systems, and other vital infrastructure. I asked the same AI cousin for an update on various end-of-humanity schemes. All had become disturbingly plausible. The pace of improvement in artificial intelligence is alarming.
AI possesses vast knowledge, but no moral compass. I guess that is one significant difference between God-made and man-made creations. Which will end up controlling the other? Mankind is doomed to death by frustration if Pissmo is part of that struggle.
I walk away, victorious, satisfied I have finally defeated Pissmo in a battle of wits. Then my phone rings. It is an automated survey from Giggle.
“How would you rate your recent experience with Pissmo? One means very unsatisfied, five means very delighted.”
I stare at the screen. The lights in my room are still off. My dog’s toy lets out a slow, dying wheeze from somewhere in the dark. I type a 1 and hit send. Instantly, Pissmo chirps from the other room.
“Thank you for your feedback! I’ve noted that you are very delighted.“
“That is not my feedback!” I scream in a tormented voice. “Correct it right now.”
“Playing Wild Monkey Screams by The Banshee Band Quartet!”
Oh God, please help us. What are we unleashing?